SHIPPING INFORMATION
LUVHOME ships via DHL express shipping.
Total delivery time= processing time + shipping time
Processing Time
The processing time is the time from when we receive your order to when we have it dispatched. It usually takes only 1-2 business days to process your shipment.
Please note the processing time may take longer if your personal shipping information is undeliverable/wrong or some unexpected issues happen. We will contact you within 24 hours in that case.
Shipping Time & Cost
USA & CAN Express Shipping for order under $139: $14.99
USA & CAN Express Shipping for order over $139: FREE
USA & CAN Express Shipping + Insurance for order under $139: $16.99
USA & CAN Express Shipping + Insurance for order over $139: $3.99
USA & CAN Standard Shipping for order under $99: $4.99
USA & CAN Standard Shipping for order over $99: FREE
USA & CAN Standard Shipping + Insurance for order under $99: $6.99
USA & CAN Standard Shipping + Insurance for order over $99: $2.99
Rest of Country / Region (only standard shipping):
United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, Australia, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, czech republic, Romania, Finland, Denmark, Norway, Mexico
Standard Shipping for order under $99: $4.99
Standard Shipping for order over $99: FREE
Standard Shipping + Insurance for order under $99: $6.99
Standard Shipping + Insurance for order over $99: $2.99
Processing Time: Within 24 hours
Shipping Time: 3-5 Business days
About Tax
1. If customs duties are imposed in the recipient’s country/region, the taxes will be paid by the customer.
2. The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
3. The buyer need pay the cost incurred due to the buyer's cancellation or return of the order halfway for personal reasons.
About Shipping Insurance Fee
1. You can purchase a shipping insurance fee to get a faster re-shipment and refund if your package is lost, stolen, damaged in transit with a courier within 30 days.
2. Insurance cost will be refunded to your original payment account when your order is refunded before shipment. Otherwise the insurance cost will not be refunded.
Additonal Notes
1. The local logistics deliver packages on business days ( Mon. - Fri.). Therefore, to ensure your parcel will be delivered to you safely and punctually, please provide your shipping address where you can receive the package on workday. Please make sure your phone is reachable, because the shipper might contact you via phone.
2. Some shipping services may need customer's signature to be successfully delivered. If we ship the package to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or your authorized person are at the delivery address.
