SHIPPING INFO
SHIPPING INFO
LUVHOME ships via DHL express shipping & standard shipping.
Total delivery time= processing time + shipping time
Processing Time
The item's processing time is the time from receiving your order to physically dispatching it. We usually take only 1-2 business days to process your shipment.
Please note processing time may take longer if your personal shipping information is undelivered/wrong or some unexpetected issues. We will contact you within 24 hours in that case.
Shipping Time & Cost
| Country / Region | Shipping Method | Order Value | Cost | Shipping Time |
|---|---|---|---|---|
| United States & Canada | Express Shipping | $0.00–$138.99 | $14.99 USD | 3-5 Bdays |
| United States & Canada | Express Shipping | $139.00 and up | Free | 3-5 Bdays |
| United States & Canada | Express Shipping + Insurance | $0.00–$138.99 | $16.99 USD | 3-5 Bdays |
| United States & Canada | Express Shipping + Insurance | $139.00 and up | $3.99 USD | 3-5 Bdays |
| United States & Canada | Standard Shipping | $0.00–$98.99 | $4.99 USD | 7-12 Bdays |
| United States & Canada | Standard Shipping | $99.00 and up | Free | 7-12 Bdays |
| United States & Canada | Standard Shipping + Insurance | $0.00–$98.99 | $6.99 USD | 7-12 Bdays |
| United States & Canada | Standard Shipping + Insurance | $99.00 and up | $2.99 USD | 7-12 Bdays |
| United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, Australia, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, czech republic, Romania, Finland, Denmark, Norway, Mexico | Standard Shipping | $0.00–$98.99 | $4.99 USD | 7-12 Bdays |
| United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, Australia, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, czech republic, Romania, Finland, Denmark, Norway, Mexico | Standard Shipping | $99.00 and up | Free | 7-12 Bdays |
| United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, Australia, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, czech republic, Romania, Finland, Denmark, Norway, Mexico | Standard Shipping + Insurance | $0.00–$98.99 | $6.99 USD | 7-12 Bdays |
| United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, Australia, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, czech republic, Romania, Finland, Denmark, Norway, Mexico | Standard Shipping + Insurance | $99.00 and up | $2.99 USD | 7-12 Bdays |
* Shipping time may delay due to some unexpected factors, such as bad weather, public holidays, diseases policy, etc. We appreciate your kind understanding.
About Tax
1. If customs duties are imposed in the recipient’s country/region, the taxes will be paid by the customer.
2. The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
3. The buyer need pay the cost incurred due to the buyer's cancellation or return of the order halfway for personal reasons.
About Shipping Insurance Fee
1. You can purchase a shipping insurance fee to get a faster re-shipment and refund if your package is lost, stolen, damaged in transit with a courier within 30 days.
2. Insurance cost will be refunded to your original payment account when your order is refunded before shipment.
Otherwise the insurance cost will not be refunded.
Additonal Notes
1. The local logistics deliver packages on business days ( Mon. - Fri.). Therefore, to ensure your parcel will be delivered to you safely and punctually, please provide your shipping address where you can receive the package on workday. Please make sure your phone is open, because the shipper might contact you via phone.
2. Some shipping services may need customer's signature to be successfully delivered. If we ship the package to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or your authorized person are at the delivery address.
